Rights of entry
RRPs will be required to give renters more notice before entering the property to conduct a general inspection or a valuation (increased from 24 hours’ notice to seven days’ notice, for these reasons for entry).
RRPs will be liable for any loss caused to renters while a RRP is exercising a right of entry in the property. This includes any loss by theft that may occur during an inspection. This reform also applies to rights of entry in rooming houses, caravan parks and residential parks.
In order to enter the property to take advertising photos or videos, a RRP will be required to give seven days’ notice to enter the property, making a reasonable attempt to arrange a time that suits the renter. Renters will be able to prevent the taking of photos or videos, or the use of photos or videos, in certain circumstances.
If a property is being sold during a tenancy the RRP will have the right to conduct sales inspections (including open inspections) up to twice a week, at times reasonably negotiated with the renter at least 14 days in advance. The renter will be entitled to prescribed compensation for each sales inspection. If the renter is a protected person under family violence or personal safety legislation, the renter can require that any inspections be by appointment only, rather than open.
In order to show the property to prospective renters, a RRP will need to give 48 hours’ (instead of the current 24 hours’) notice of entry to the renter. Unless otherwise agreed with the renter, the RRP can hold up to two inspections for prospective renters per week, within 21 days of the end of the tenancy. If the renter is a protected person under family violence or personal safety legislation, the renter can require that any inspections be by appointment only, rather than open.